Frequently Ask Questions
Q: Can I customize my own package?
A: Yes. You have the choice of sharing your ideas, or choosing
one of our most popular packages. Sometimes the
combination of both is the perfect package. It's flexible.
Q: Can I see a full wedding/reception from beginning to end?
A: Yes, contact us for the password and instructions in order
to view one or more of our past weddings online.
Q: Do you offer Video Services?
Q: What is required to reserve my date?
A: Yes, for your convenience we offer both services in all of
our packages, as one agreement. We have a team of highly
skilled professionals, that have worked together for over 20
years creating photo/video magic. We only use the best
digital equipment with expert editors. Ask about our digital
DVD slideshow, you won't be disappointed.
A: Upon our agreement to partner , an investment of 25% of
the total package is required. The balance will be due on or
before the event.
A: Yes, references are available upon request. You can also
read Testimonials from past clients on this website.
Q: Are references available from past clients?
Q: Do you carry Liability Insurance?
A: Yes ,we carry up to 2 million dollars worth of
liability insurance.
Q: What is the time frame to receive my photographs?
A: Your photographs will be available to view online 3 weeks
after event. Once proof selections are agreed upon and
finalized, the album layout will take 6-8 weeks for printing,
customization and binding. If extra products are ordered
such as parent albums and/or extra prints, please allow 2-3
weeks for final delivery.
Q: How long have you been in business?
A: Photographic Memories has been specializing in the
professional photography business for 25 years. We have
enjoyed creating special memories for weddings,
engagements,anniversaries, maternity shots, births
graduations, quinceneras, corporate and special events.
Q: What style of photography is your specialty?
A: We combine traditional & portraiture with a
photojournalistic approach. We are flexible and pride
ourselves on working with you to make your special event
memorable and unique.
Q: What type of albums do you offer?
A: We offer the extremely popular Magazine/Modern Style
Flushmount Albums that are custom made, as well as,
coffee table books. Upon request we do more traditional
albums. We are able to create whatever you envision for
your memorable occasion.
Q: Can I purchase my digital negatives?
A: We believe you should own the images from your special
event. All digital negatives are included at no additional
charge with every package, along with a photo release letter
to show at the lab of your choice, for copyright purposes.
Q: Do you offer other types of photography/video services?
A: Yes, weddings are our speciality, however we offer
maternity, family portraits, headshots, anniversaries,
birthday parties, corporate and special events.Call or email
for details.
Q: Do you offer discounts for off-peak season?
A: We offer discounts on any event booked for the off-peak
months of December-February. We also offer discounts on
any events held on weekdays, Monday - Friday. Ask for details
Q: How do I make an appointment?
A: Click on our contact us link above, or call us at
562.406-5901, or toll-free at 800.809-0068. We work
on an appointment only basis. For your convenience, we
can meet with you in the comfort of your home, or
wherever you are most comfortable. We know that the
most important thing is being able to re-live your special
event over and over again through Photographic Memories!
Q: Is there an extra charge for multiple locations?
A: No, there is no charge for multiple locations, however you
may have a time limit on your chosen package.
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